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Identification Process: Applying by Mail
If you cannot visit our office, send your application by mail or with a delivery guy. You'll need to have these documents translated and notarized (if your documents and application are not in Russian).
What documents to prepare
You most likely need only the following two:
You may sometimes need more documents:
What to notarize
The easiest way if you are 18 years old or more, all your documents (including application) are in Russian. In this case you have two variants to choose from:
If you are under 18, you need to have four documents notarized:
Please note: notary certification is sufficient only if you are in Russia, Belarus, Ukraine or one of
If you are in another country, be sure to ask a notary to affix an apostille on your application.
When translation to Russian is required
You need to have it translated, if you filled out your application in any other language than Russian.
You need to have it translated if you don't have your details in Russian in your passport.
Exception: you have a Russian visa or migration card. In this case, simply copy these documents and send them together with the other papers. You won't need to translate your passport.
You need to have it translated, if the notarization is not in Russian.
Best solution is to contact a notary office with both notaries and translators: it will save your time.
Where to send documents and what is next
You have two options:
Mind that delivery by mail may take up to several weeks. You can track the delivery on the Russian Post website by its track number. If you see a ‘Handing in’ status, this means our Support Service has already started processing the details. This takes maximum 20 business days.
When ready, you will see a signal near your Wallet's balance and get an email. Then you will need to check the information on our site and confirm its accuracy.
For postal delivery: NBCO Yandex.Money LLC, ,P.O. Box 57, Moscow 119021
For courier service delivery: Yandex.Money's Moscow office (18B ul. Lva Tolstogo).
The Russian notary is obligated to certify signatures on any documents if their content doesn't contradict the effective legislation (Article 80 of the ‘Fundamental Principles of Legislation of the Russian Federation on the Notary’).
Note that only the signature is notarized, not the whole document.