Help / User Statuses / Identification

Identification Process: Applying by Mail

If you cannot visit our office, send your application by mail or with a delivery guy. You'll need to have these documents translated and notarized (if your documents and application are not in Russian).

What documents to prepare

You most likely need only the following two:
  1. Copy of your passport's main page (the one with your photo) and the page with registration if you have one.
  2. Filled out and printed out identification application
You may sometimes need more documents:

What to notarize

The easiest way if you are 18 years old or more, all your documents (including application) are in Russian. In this case you have two variants to choose from:
  • notarize your signature on your application,
  • notarize your passport copy.
If you are under 18, you need to have four documents notarized:
  • your passport copy or your signature on your identification application,
  • a passport copy of your parent or guardian,
  • a copy of your birth certificate or the guardian certificate.
Please note: notary certification is sufficient only if you are in Russia, Belarus, Ukraine or one of
other 29 countries.
Albania, Algeria, Azerbaijan, Bulgaria, Czech Republic, China, Cuba, Cyprus, Egypt, Estonia, Georgia, Hungary, Kazakhstan, Kirghizia, Latvia, Lithuania, Moldavia, Mongolia, Poland, Romania, Slovakia, Spain, Tajikistan, Tunisia, Turkmenistan, Uzbekistan, Vietnam, or Yemen.

If you are in another country, be sure to ask a notary to affix an apostille on your application.

When translation to Russian is required

For applicaiton
You need to have it translated, if you filled out your application in any other language than Russian.
For passport
You need to have it translated if you don't have your details in Russian in your passport.
Exception: you have a Russian visa or migration card. In this case, simply copy these documents and send them together with the other papers. You won't need to translate your passport.
For notarization
You need to have it translated, if the notarization is not in Russian.
  • you can simply translate applications in Belarusian and Ukrainian languages into Russian, you do not need to notarize translator's signature,
  • if your application is in any other language, you need to have it translated into Russian and then ask the same notary public to notarize translator's signature.
Best solution is to contact a notary office with both notaries and translators: it will save your time.

Where to send documents and what is next

You have two options:
  • by a registered mail at 119021 Moscow, P.O.B. 57, Moscow, NBCO Yandex.Money LLC;
  • by courier to our Moscow office: 18B Lva Tolstogo ulitsa.
Mind that delivery by mail may take up to several weeks. You can track the delivery on the Russian Post website by its track number. If you see a ‘Handing in’ status, this means our Support Service has already started processing the details. This takes maximum 20 business days.
When ready, you will see a signal near your Wallet's balance and get an email. Then you will need to check the information on our site and confirm its accuracy.
For postal delivery: NBCO Yandex.Money LLC, ,P.O. Box 57, Moscow 119021
For courier service delivery: Yandex.Money's Moscow office (18B ul. Lva Tolstogo).
The Russian notary is obligated to certify signatures on any documents if their content doesn't contradict the effective legislation (Article 80 of the ‘Fundamental Principles of Legislation of the Russian Federation on the Notary’).
Note that only the signature is notarized, not the whole document.