Help / User Statuses / Identification

Identification Process: Applying by Mail

If you cannot visit our office, send your application by mail or with a delivery guy. You'll need to have these documents translated and notarized (if your documents and application are not in Russian).
 

What documents to prepare

You most likely need only the following two:
  1. Copy of your passport's main page (the one with your photo) and the page with registration if you have one.
  2. Filled out and printed out identification application
 
You may sometimes need more documents:
 

What to notarize

If you are 18 years old or more and your passport is in Russian, you need to notarize your passport copy (and that is all).
If your passport is not in Russian:
  1. Notarize your passport. If you cannot do it in your country, notarize your signature on your application.
  2. Then find a translator: ask her to translate your passport and its notarized copy into Russian.
  3. Notarize the translator's signature.
  4. Check, whether your country is in
    this list
    Azerbaijan, Albania, Algeria, Armenia
    Belarus, Bulgaria
    China, Cuba, Cyprus, Czech Republic
    Egypt, Estonia
    Georgia
    Hungary
    Kazakhstan, Kirghizia
    Latvia, Lithuania
    Moldavia, Mongolia
    Poland
    Romania, Russia
    Slovakia, Spain
    Tajikistan, Tunis, Turkmenistan
    Ukraine, Uzbekistan
    Yemen
    . If your country is not there, you need to put apostille on the documents.
 

Where to send documents and what is next

You have two options:
  • by a registered mail at 119021 Moscow, P.O.B. 57, Moscow, NBCO Yandex.Money LLC;
  • by courier to our Moscow office: 18B Lva Tolstogo ulitsa.
Mind that delivery by mail may take up to several weeks. You can track the delivery on the Russian Post website by its track number. If you see a ‘Handing in’ status, this means our Support Service has already started processing the details. This takes maximum 20 business days.
When ready, you will see a signal near your Wallet's balance and get an email. Then you will need to check the information on our site and confirm its accuracy.
Addresses
For postal delivery: NBCO Yandex.Money LLC, ,P.O. Box 57, Moscow 119021
For courier service delivery: Yandex.Money's Moscow office (18B ul. Lva Tolstogo).
FYI
The Russian notary is obligated to certify signatures on any documents if their content doesn't contradict the effective legislation (Article 80 of the ‘Fundamental Principles of Legislation of the Russian Federation on the Notary’).
Note that only the signature is notarized, not the whole document.