Help / User Statuses / Identification

Identification Process: Applying by Mail

If you cannot visit our office, send your application by mail or with a delivery guy. You'll need to have these documents translated and notarized (if your documents and application are not in Russian).

What documents to prepare

You most likely need only the following two:
  1. Copy of your passport's main page (the one with your photo) and the page with registration if you have one.
  2. Filled out and printed out identification application
You may sometimes need more documents:

What to notarize

If you are 18 years old or more and your passport is in Russian, you need to notarize your passport copy (and that is all).
If you are under 18, you need to have four documents notarized:
  • your passport copy or your signature on your identification application,
  • a passport copy of your parent or guardian,
  • a copy of your birth certificate or the guardian certificate.
If your passport is not in Russian:
  1. Notarize its copy, if you have such option in your country. If you cannot do it, notarize your signature on your application.
  2. Get a notarized translation of your passport.
Check whether your country is in
this list.
Albania, Algeria, Armenia, Azerbaijan
Belarus, Bulgaria
Czech Republic, China, Cuba, Cyprus
Egypt, Estonia
Kazakhstan, Kirghizia
Latvia, Lithuania
Moldavia, Mongolia
Romania, Russia
Slovakia, Spain
Tajikistan, Tunisia, Turkmenistan
Uzbekistan, Ukrain

If you are in another country, be sure to ask a notary to affix an apostille on your application.

Where to send documents and what is next

You have two options:
  • by a registered mail at 119021 Moscow, P.O.B. 57, Moscow, NBCO Yandex.Money LLC;
  • by courier to our Moscow office: 18B Lva Tolstogo ulitsa.
Mind that delivery by mail may take up to several weeks. You can track the delivery on the Russian Post website by its track number. If you see a ‘Handing in’ status, this means our Support Service has already started processing the details. This takes maximum 20 business days.
When ready, you will see a signal near your Wallet's balance and get an email. Then you will need to check the information on our site and confirm its accuracy.
For postal delivery: NBCO Yandex.Money LLC, ,P.O. Box 57, Moscow 119021
For courier service delivery: Yandex.Money's Moscow office (18B ul. Lva Tolstogo).
The Russian notary is obligated to certify signatures on any documents if their content doesn't contradict the effective legislation (Article 80 of the ‘Fundamental Principles of Legislation of the Russian Federation on the Notary’).
Note that only the signature is notarized, not the whole document.