Help / User Statuses / Identification

Completing the Identification Process: Paying via CONTACT

Russian citizens can complete the identification process at any CONTACT location.
  1. Take your application and passport and head to the nearest CONTACT location.
  2. Tell the operator you want to pay for Yandex.Money identification (250 rubles).
  3. Give the operator your application and passport.
  4. In 1 business day, open our website's homepage.You should see a red mark near your balance. Click on your balance and open the link for identification confirmation.
  5. Carefully review your information. If everything is correct, enter your password. If you find a mistake, write to our Support Service (select ‘Identification’ as the subject).
This method is for
  • Russian citizens over 18 years old;
  • the wallet owner—paying for someone else
    is not allowed.
You pay
250 rubles, 100 of which will be credited
to your account (the other 150 rubles is CONTACT's
commission).