Help / Passwords

Permanent Payment Passwords

You need to enter your payment password to confirm actions made on your account. This includes every time you make an important payment, transfer, or withdrawal; when you activate a pre-paid card or enable various services; and to view your detailed history of transactions.
If you use permanent payment password, keep it safe and do not tell anybody.
Check now whether you remember your payment password. Or you can switch to one-time passwords. It's handier and more secure.

Changing Your Payment Password

You can change your payment password via Yandex.Passport (under ‘Payment Data’). To access this section you need to enter your current payment password.

Recovering a Forgotten Payment Password

If you’ve forgotten your payment password, you need to invalidate it and create a new one. You can do so in one of the following ways:
  1. If you have a cell phone number linked to your account: via text message.
  2. If you don’t have a cell phone number linked to your account: using a recovery code.
  3. If you don’t remember your recovery code: by filing an application.