Help / How to Add Money to Your Account Using a Bank Card

Adding Money to Any Account Using a Bank Card

What card can I use for adding money to my account?
You can use any Mir, Visa, MasterCard, or Maestro issued by a bank in Russia, Armenia, Azerbaijan, Belarus, Estonia, Georgia, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Moldova, Tajikistan, Turkmenistan, Turkey, Ukraine, or Uzbekistan.
The card should have password security for online payments enabled (it is called 3‑D Secure; check with your bank).
You do not need to add money to your Wallet with a Yandex.Money card—they share common balance.
 
How do I add money to an account using a bank card on the Yandex.Money website?
  1. Click ‘Add’ button on the left of the balance.
  2. Select adding with a bank card.
  3. Specify number of the Wallet you want to add money to and the amount.
  4. Enter your card's details.
  5. Confirm the operation with bank's password (3‑D Secure).
What will happen if I add money in a currency other than rubles?
Yandex.Money Wallets are in rubles. Any other currency being credited to it will be converted to rubles by the rate of the issuer bank.
 
What limits are there on adding money to any account from a bank card?
For Visa and MasterCard, the limits amount 15,000 rubles at a time, 100,000 rubles a day, and 200,000 rubles a month.
For Mir cards, the limits amount 5,000 rubles at a time (and a day), 15,000 rubles a month.
Plus, there are limits on the number of deposits: 15 times a day and 40 times a month.
 
I added money to another user's account, but I don't see the operation in my History. Was the transfer incomplete?
Everything is okay. When you add money to another user's account, the operation does not appear in your History.
 
I am trying to add money to my account, but the service keeps returning an error. Why is that?
There are several possible reasons:
  1. The recipient's Wallet is full. Anonymous users can keep up to 15,000 rubles on an account, reviewed users can keep up to 60,000 rubles, and identified users can keep up to 500,000 rubles. If a transfer from a bank card would cause the user to exceed this limit, you won't be able to send money.
  2. Your card wasn't issued in Russia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkey, Turkmenistan, Ukraine, or Uzbekistan.
  3. Your card might not be protected by 3-D Secure technology, i.e. you don't use special passwords to confirm online payments. Find out from your bank if this is the case.
  4. You might have run up against one of the limits for adding money from one bank card on transaction amounts or on the number of deposits. Limitations for Visa and MasterCard are 15,000 rubles at a time, 100,000 rubles a day and 200,000 rubles a month. Limitations for Mir card are 5,000 rubles at a time (and a day) and 15,000 rubles a month. Limitations for number of deposits are 15 times a day and 40 times a month.
If you are sure neither of these reasons refer to your problem, contact our Support Service.
 
I'm having trouble receiving transfers from bank cards to my account. Why?
Your Wallet is probably full. Anonymous users can keep up to 15,000 rubles on their account, reviewed users can keep up to 60,000 rubles on their account, identified users can keep up to 500,000 rubles on their account.
If you're sure that none of these reasons applies to you, write to our Support Service.
 
What is 3-D Secure?
3-D Secure is a special protocol developed for securing bank cards online. The bank issues a permanent password or sends one-time passwords, which is why nobody will be able to spend the money from the card, if it gets lost.
 
I added money to another user's account using my bank card. How do I know if the money has been credited?
Check your card balance: if the amount is debited, the addressee has received the money. Whatever the status, you do not need to worry: if something goes wrong, the bank will return the money to your card.
 
Do I have to enter my bank card's PIN when using it to add money to my account?
No.
 
What commission will I pay when adding money to my account using a bank card on the Yandex.Money website?
The commission is 1%. But in certain situations it may be higher: some banks consider this operation of adding as a cash withdrawal. Unfortunately, we can't predict, which banks will correctly classify the transaction and which won't.