Help / About Your Balance

How to Free Up Space in a Wallet

If your Wallet is full, new transfers and deposits won't be credited. To fix this:
Link your phone number to get messages on pending deposits, so you'll be able to collect it;
Complete identification. Identified users can keep up to 500,000 rubles on each account
Buy something or pay for services to free up some space
Transfer money to another Wallet. You can open as many Wallets as you want
Withdraw money by transferring it to a bank card or bank account or withdraw it via ATM using Yandex.Money card.
Balance limits:
• 15,000 rubles on anonymous accounts
• 60,000 rubles on reviewed accounts
• 500,000 rubles on identified accounts