Help / User Statuses / Identification

Identifying via Yandex.Money's Agent

We have our agents in Belarus, Kazakhstan, Ukraine and other countries.

  1. Appoint a meeting in advance. Check with the agent about the cost of sending the documents from your city.
  2. Download and fill out the application form.
  3. Take your application and passport with you.
 
After visiting agent, you need to wait for 10 business days. You will see a mark on our site (near your Wallet balance) and a link to verifying the details. If something is wrong, write to our Support Service, subject—‘Identification’.
If everything is correct, confirm the details with your password. When your application is confirmed, you will become an identified user.
If you are a public
official
his relative, if you have a
beneficial owner
or a beneficiary, fill out
an additional application.